Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omnichannel success
Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omni channel success
Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omni channel success
Omnichannel
SEO
Marketing analytics
Attribution
Meta ads
Loyalty program
App strategy
E-commerce
Offline business
Hosted by Saurabh Agrawal, an omni channel expert.
Hosted by Saurabh Agrawal, an omni channel expert
Hosted by Saurabh Agrawal, an omni channel expert
Who brings working experience with American Express, Tata Group, Lenskart & now helping brands scale through his company - DAiOM.


"This podcast is about being a student again; learning from the best and sharing those insights openly."
Latest Episodes

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.

Decoding Conversational Commerce | Sonakshi Nathani X Saurabh Agrawal | Dilse Omni Talks: EP10
In this episode, we explained how AI chatbots are evolving from simple support tools into revenue-driving infrastructure that is reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does a Loyalty Program really drive Loyalty? | Mahadevann Iyerr X Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.
Latest Episodes

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.

Decoding Conversational Commerce | Sonakshi Nathani X Saurabh Agrawal | Dilse Omni Talks: EP10
In this episode, we explained how AI chatbots are evolving from simple support tools into revenue-driving infrastructure that is reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does a Loyalty Program really drive Loyalty? | Mahadevann Iyerr X Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.
Latest Episodes

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.

Decoding Conversational Commerce | Sonakshi Nathani X Saurabh Agrawal | Dilse Omni Talks: EP10
In this episode, we explained how AI chatbots are evolving from simple support tools into revenue-driving infrastructure that is reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does a Loyalty Program really drive Loyalty? | Mahadevann Iyerr X Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.
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