Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omnichannel success
Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omni channel success
Dilse Omni: Talks with Saurabh Agrawal
Podcast with industry leaders decoding omni channel success
Omnichannel
SEO
Marketing analytics
Attribution
Meta ads
Loyalty program
App strategy
E-commerce
Offline business
Hosted by Saurabh Agrawal, an omni channel expert.
Hosted by Saurabh Agrawal, an omni channel expert
Hosted by Saurabh Agrawal, an omni channel expert
Who brings working experience with American Express, Tata Group, Lenskart & now helping brands scale through his company - DAiOM.


"This podcast is about being a student again; learning from the best and sharing those insights openly."
"This podcast is about being a student again; learning from the best and sharing those insights openly."
Latest Episodes

EP18: Growth Playbook by Sanjeev Bikhchandani
There are very few people who have genuinely shaped the way India works, loves, and learns — all from one desk, one insight, and one stubborn belief that the internet would change everything before most people even knew what a server was. Sanjeev Bikhchandani is one of those people.

EP17: Building Omni Consumer Brands
India's retail market is a $1 trillion opportunity today and is projected to touch $2 trillion by 2030. The brands that will capture that growth are not the ones spending the most on Meta or building the fanciest app.

EP16: Scaling India's Convenience Retail
India has 1.4 billion people, a retail market projected to grow from $1.05 trillion to $1.9 trillion, and barely 1,000 organised convenience stores. The United States has 300,000. Korea has two lakh. Thailand has 7-Eleven on every corner. The gap is staggering, and it represents one of the biggest untapped opportunities in Indian retail.

EP15: Building a D2C Publishing Business
The real thesis behind ZebraLearn is that a book is not the end of a learning journey. It is a milestone within one. And the platform's job is to be present for the entire journey — from discovery to purchase, from reading to application, from one book to the next. That is what makes it a platform, not a publisher.

EP14: Scaling Omnichannel Fast Fashion Brand
Most fashion brands start with a mood board. NEWME started with a data pipeline. In a candid conversation on DilSe Omni, Sumit Jasoria, co-founder and CEO of NEWME, which is a brand that didn't exist three years ago, is now one of India's fastest-growing Gen Z fashion labels, jumping from ₹3.4 crore in FY23 to ₹180 crore in FY25. A 52x revenue jump. In under three years.

EP13: Do Kids Need Their Own Personal Care?
This podcast explores why children need dedicated personal care products instead of using baby or adult formulations, highlighting the emerging gap in India’s beauty and skincare market. Through insights shared by Aishvarya Murali, founder of Tuco Kids, the discussion covers category creation, evolving parenting awareness, product design for kids, and the unique challenge of balancing parental trust with children’s product experience.

How are Drones Disrupting the Logistics | Ankit Kumar X Saurabh Agrawal | Dilse Omni Talks: E12
In this episode, Ankit, who is leading Skye Air Mobility tells about the transform logistics with efficient, reliable, and sustainable drone delivery networks.

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.

Decoding Conversational Commerce
Sonakshi Nathani — YC and Sequoia-backed founder who scaled Manifest AI to $4.5M ARR in two years without marketing spend — joins Saurabh to decode how AI chatbots are reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does Loyalty Program really drives Loyalty | Mahadevann Iyerr x Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.
Latest Episodes

EP18: Growth Playbook by Sanjeev Bikhchandani
There are very few people who have genuinely shaped the way India works, loves, and learns — all from one desk, one insight, and one stubborn belief that the internet would change everything before most people even knew what a server was. Sanjeev Bikhchandani is one of those people.

EP17: Building Omni Consumer Brands
India's retail market is a $1 trillion opportunity today and is projected to touch $2 trillion by 2030. The brands that will capture that growth are not the ones spending the most on Meta or building the fanciest app.

EP16: Scaling India's Convenience Retail
India has 1.4 billion people, a retail market projected to grow from $1.05 trillion to $1.9 trillion, and barely 1,000 organised convenience stores. The United States has 300,000. Korea has two lakh. Thailand has 7-Eleven on every corner. The gap is staggering, and it represents one of the biggest untapped opportunities in Indian retail.

EP15: Building a D2C Publishing Business
The real thesis behind ZebraLearn is that a book is not the end of a learning journey. It is a milestone within one. And the platform's job is to be present for the entire journey — from discovery to purchase, from reading to application, from one book to the next. That is what makes it a platform, not a publisher.

EP14: Scaling Omnichannel Fast Fashion Brand
Most fashion brands start with a mood board. NEWME started with a data pipeline. In a candid conversation on DilSe Omni, Sumit Jasoria, co-founder and CEO of NEWME, which is a brand that didn't exist three years ago, is now one of India's fastest-growing Gen Z fashion labels, jumping from ₹3.4 crore in FY23 to ₹180 crore in FY25. A 52x revenue jump. In under three years.

EP13: Do Kids Need Their Own Personal Care?
This podcast explores why children need dedicated personal care products instead of using baby or adult formulations, highlighting the emerging gap in India’s beauty and skincare market. Through insights shared by Aishvarya Murali, founder of Tuco Kids, the discussion covers category creation, evolving parenting awareness, product design for kids, and the unique challenge of balancing parental trust with children’s product experience.

How are Drones Disrupting the Logistics | Ankit Kumar X Saurabh Agrawal | Dilse Omni Talks: E12
In this episode, Ankit, who is leading Skye Air Mobility tells about the transform logistics with efficient, reliable, and sustainable drone delivery networks.

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.

Decoding Conversational Commerce
Sonakshi Nathani — YC and Sequoia-backed founder who scaled Manifest AI to $4.5M ARR in two years without marketing spend — joins Saurabh to decode how AI chatbots are reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does Loyalty Program really drives Loyalty | Mahadevann Iyerr x Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.
Latest Episodes

EP18: Growth Playbook by Sanjeev Bikhchandani
There are very few people who have genuinely shaped the way India works, loves, and learns — all from one desk, one insight, and one stubborn belief that the internet would change everything before most people even knew what a server was. Sanjeev Bikhchandani is one of those people.

EP17: Building Omni Consumer Brands
India's retail market is a $1 trillion opportunity today and is projected to touch $2 trillion by 2030. The brands that will capture that growth are not the ones spending the most on Meta or building the fanciest app.

EP16: Scaling India's Convenience Retail
India has 1.4 billion people, a retail market projected to grow from $1.05 trillion to $1.9 trillion, and barely 1,000 organised convenience stores. The United States has 300,000. Korea has two lakh. Thailand has 7-Eleven on every corner. The gap is staggering, and it represents one of the biggest untapped opportunities in Indian retail.

EP15: Building a D2C Publishing Business
The real thesis behind ZebraLearn is that a book is not the end of a learning journey. It is a milestone within one. And the platform's job is to be present for the entire journey — from discovery to purchase, from reading to application, from one book to the next. That is what makes it a platform, not a publisher.

EP14: Scaling Omnichannel Fast Fashion Brand
Most fashion brands start with a mood board. NEWME started with a data pipeline. In a candid conversation on DilSe Omni, Sumit Jasoria, co-founder and CEO of NEWME, which is a brand that didn't exist three years ago, is now one of India's fastest-growing Gen Z fashion labels, jumping from ₹3.4 crore in FY23 to ₹180 crore in FY25. A 52x revenue jump. In under three years.

EP13: Do Kids Need Their Own Personal Care?
This podcast explores why children need dedicated personal care products instead of using baby or adult formulations, highlighting the emerging gap in India’s beauty and skincare market. Through insights shared by Aishvarya Murali, founder of Tuco Kids, the discussion covers category creation, evolving parenting awareness, product design for kids, and the unique challenge of balancing parental trust with children’s product experience.

How are Drones Disrupting the Logistics | Ankit Kumar X Saurabh Agrawal | Dilse Omni Talks: E12
In this episode, Ankit, who is leading Skye Air Mobility tells about the transform logistics with efficient, reliable, and sustainable drone delivery networks.

Retail Store Tech & AI Strategy | Suren Gounder X Saurabh Agrawal | Dilse Omni Talks: EP11
In this episode, Suren breaks down how offline stores are evolving from gut-feel operations into data-driven businesses — and why the brands that embrace store tech today will be impossible to catch tomorrow.

Decoding Conversational Commerce
Sonakshi Nathani — YC and Sequoia-backed founder who scaled Manifest AI to $4.5M ARR in two years without marketing spend — joins Saurabh to decode how AI chatbots are reshaping modern commerce.

Decoding Martech Playbook | Dr. Ashish Bajaj X Saurabh Agrawal | Dilse Omni Talks: EP9
This episode breaks down why Martech is no longer optional but essential for brands that want to move from fragmented campaigns to connected, data-driven growth.

Omnichannel Growth with Social Media | Sasha Chhetri X Saurabh Agrawal | Dilse Omni Talks: EP8
Saurabh sits down with Sasha, to unpack how social media actually drives real business outcomes when you stop chasing vanity metrics and start designing for omnichannel growth.

Legacy Brand's Omnichannel Transformation | Sridhar Balakrishnan X Saurabh Agrawal | DilSe Omni Talks: EP7
Saurabh sits down with Sridhar, Group CEO - Duroflex, to understand how a legacy brands can build omnichannel with patience and purpose.

Mastering Omnichannel Disruptions | K Ganesh X Saurabh Agrawal | DilSe Omni Talks: EP6
Saurabh sits down with K Ganesh, a serial entrepreneur, author, and one of India’s most respected startup builders, to unpack what really drives sustainable growth in modern businesses.

App Strategy for Omnichannel Brands | Abhijeet Singh X Saurabh Agrawal | DilSe Omni Talks: EP5
Saurabh and Abhijeet unpack when brands should actually invest in a mobile app, and why it’s not the right move for every category on day one.

Unlock Limitless Customer Lifetime Value | Anand Jain X Saurabh Agrawal | DilSe Omni Talks: EP4
Saurabh and Anand talk about resilience, first-principles thinking, and how AI-driven personalization is reshaping retention.

Does Loyalty Program really drives Loyalty | Mahadevann Iyerr x Saurabh Agrawal | DilSe Omni Talks: EP3
Saurabh and Maha talk about how loyalty programs don't create loyalty. Experience creates loyalty. Programs amplify it.

Decoding Omnichannel Marketing | Ganesh Balakrishnan x Saurabh Agrawal | DilSe Omni Talks: EP2
Saurabh and Ganesh decode modern marketing – blending data, retention, and omnichannel strategy to build human, memorable brand experiences.

Top 5 SEO Strategies for Omni Success with AI | Amit Tiwari x Saurabh Agrawal | DilSe Omni Talks: EP1
Discover how AI, data, and Omnichannel thinking are redefining SEO as the heartbeat of modern brands—online, offline, and everywhere in between.
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