


About DilSe Omni Talks
About DilSe Omni Talks
About DilSe Omni Talks
Inspired by real experiences and bold ideas, DilSe Omni Talks explores how brands grow, adapt, and win in the omnichannel era.
DilSe Omni Talks is for founders, marketers, and brand builders who want to decode what omnichannel growth truly means today.
In every episode, we dive deep into how brands can grow in today’s ever-evolving omnichannel world, where technology, AI, data, and marketing intersect.
Omnichannel growth may sound simple, but in reality, it’s a complex ecosystem that connects sales, marketing, and customer experience, powered by the right tech, analytics, and AI behind the scenes.



This podcast aims to decode that complexity through honest, practical conversations with leaders who’ve built, scaled, and sustained impact across industries.
In a world where every brand is chasing Omnichannel growth, the rules are changing faster than ever. Paid marketing costs keep rising, AI is rewriting how people discover brands, and SEO, once considered traditional, is quietly becoming the backbone of both online and offline visibility.
Our very first episode features Amit Tiwari, one of India’s most trusted SEO voices, educator to 3L+ learners, and advisor to hundreds of brands, discussing the relevance of SEO in the age of AI and Omnichannel, covering everything from local SEO and AI-powered discovery to how businesses can optimize for the next wave of search.
This podcast aims to decode that complexity through honest, practical conversations with leaders who’ve built, scaled, and sustained impact across industries.
In a world where every brand is chasing Omnichannel growth, the rules are changing faster than ever. Paid marketing costs keep rising, AI is rewriting how people discover brands, and SEO, once considered traditional, is quietly becoming the backbone of both online and offline visibility.
Our very first episode features Amit Tiwari, one of India’s most trusted SEO voices, educator to 3L+ learners, and advisor to hundreds of brands, discussing the relevance of SEO in the age of AI and Omnichannel, covering everything from local SEO and AI-powered discovery to how businesses can optimize for the next wave of search.
In the 2nd episode, we explore the "inside game" of the footwear industry and the evolution of D2C branding.
Ganesh shares his journey of building a brand, focusing on data-driven customer experiences, the reality of founder-led marketing, and what it truly takes to scale a physical product in a digital-first world.
In the 2nd episode, we explore the "inside game" of the footwear industry and the evolution of D2C branding.
Ganesh shares his journey of building a brand, focusing on data-driven customer experiences, the reality of founder-led marketing, and what it truly takes to scale a physical product in a digital-first world.
In Episode 3, where we break down the mechanics of customer psychology with industry experts in loyalty and retention.
We move beyond basic points and discounts to decode how brands can build genuine, long-term loyalty. This conversation covers the frameworks needed to drive true Customer Lifetime Value (LTV), the role of emotional connection in a digital journey, and how to turn one-time buyers into lifelong brand advocates.
In Episode 3, where we break down the mechanics of customer psychology with industry experts in loyalty and retention.
We move beyond basic points and discounts to decode how brands can build genuine, long-term loyalty. This conversation covers the frameworks needed to drive true Customer Lifetime Value (LTV), the role of emotional connection in a digital journey, and how to turn one-time buyers into lifelong brand advocates.
In Episode 4, featuring Anand Jain, Co-founder of CleverTap and a global authority on user engagement and retention, he reveals the strategies and tech frameworks needed to build a sustainable, high-value customer base.
We discuss the shift from mindless acquisition to "Limitless LTV," exploring how data-led engagement can predict customer behavior and drive exponential growth in an omnichannel ecosystem.
In Episode 4, featuring Anand Jain, Co-founder of CleverTap and a global authority on user engagement and retention, he reveals the strategies and tech frameworks needed to build a sustainable, high-value customer base.
We discuss the shift from mindless acquisition to "Limitless LTV," exploring how data-led engagement can predict customer behavior and drive exponential growth in an omnichannel ecosystem.
In Episode 5, Abhijeet Singh, a seasoned growth leader who has scaled mobile-first strategies for top-tier brands helps us unpack the critical question every brand faces: Does your business actually need a mobile app?
Abhijeet breaks down the "when" and "how" of app investment, identifying the specific KPIs that define success and how an app should integrate into a seamless omnichannel journey rather than existing in a silo.
In Episode 5, Abhijeet Singh, a seasoned growth leader who has scaled mobile-first strategies for top-tier brands helps us unpack the critical question every brand faces: Does your business actually need a mobile app?
Abhijeet breaks down the "when" and "how" of app investment, identifying the specific KPIs that define success and how an app should integrate into a seamless omnichannel journey rather than existing in a silo.
In Episode 6, featuring K. Ganesh, a serial entrepreneur, promoter of BigBasket and Portea Medical, and one of India’s most successful venture builders, shares his playbook for building businesses at scale, mastering the shift from vanity metrics to real business health, and why staying "omnichannel" is the only way to survive the next wave of market disruption.
This episode is a masterclass in identifying disruptive trends before they become mainstream.
In Episode 6, featuring K. Ganesh, a serial entrepreneur, promoter of BigBasket and Portea Medical, and one of India’s most successful venture builders, shares his playbook for building businesses at scale, mastering the shift from vanity metrics to real business health, and why staying "omnichannel" is the only way to survive the next wave of market disruption.
This episode is a masterclass in identifying disruptive trends before they become mainstream.
DilSe Omni Talks is dedicated to the visionaries and builders shaping the next frontier of omnichannel.
Behind the scenes
Behind the scenes
Behind the scenes
Latest Episodes
Latest Episodes
Latest Episodes

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