His core insight , that the data most retailers need is already there, just sitting unused in CCTV footage , makes TangoEye's story one of the clearest examples of how to find a genuine gap in a market that everyone assumed was already well-served.
Background & Journey
Suren's route into retail tech was unusual. He spent approximately five years as an Equity Finance Trader at Credit Suisse in New York, managing short positions across Asian markets and building trading analytics tools along the way. He holds a Bachelor of Science in Business Administration from Boston University's Questrom School of Business and is originally from Coimbatore.
He founded TangoEye in 2017 with initial funding from Lenskart , the same brand that would eventually acquire the company six years later. That full-circle story is worth understanding: Lenskart was both his first customer and his eventual acquirer, which says something about how well TangoEye demonstrated its value in a real-world retail environment.
On Dilse Omni Talks
Suren Gounder recently appeared on Dilse Omni Talks with host Saurabh Agrawal, where the conversation explored “How offline retail can finally measure what e-commerce has always known”, and how that data changes about how stores are managed.
